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Soundscape's
Extended Warranty Program


Soundscape is proud to represent Consumer Priority Service.
for the United States and Canada ONLY!

About Consumer Priority Service
As a leader and innovator in the field of service plans, Consumer Priority Service consistently exceeds industry standards when it comes to excellence in customer care and services. Their representatives are comprehensively trained in handling customer’s post sale experience. They offer extended plan coverage for virtually all high ticket consumer purchases ranging from high-end consumer electronics, to computers, to major appliances.

When CPS designed this interactive website CPS had one goal in mind - to give the customer the ultimate service plan experience. This means complete, hassle-free, on-line control – from updating your service plans information to scheduling and tracking the progress of service calls or claims. This also means giving valuable information and tools you can use, like on-line copies of your product(s) user's manual (as available from your product's manufacturer), preventative maintenance tips, notification of product recalls, and much, much more. All this while listening to the feedback you give us so CPS can continually enhance CPS product offerings.

By selecting CPS as your service plan provider, you are insuring yourself years of satisfaction from your newly purchased products. CPS company has been recognized by CPS industry as “A- EXCELLENT" for CPS continued claims paying ability and overall excellent financial strength. CPS shield means you’re protected.


Consumer Priority Service Program Pricing


Warranties should be purchased within 30 days of buying your new equipment.
Call for exceptions.

Plasma & LCD TV/Monitors

Plasma Monitors
2Yr Warranty = up to 12 Month Extension
3Yr Warranty = up to 24 Month Extension
5Yr Warranty = up to 48 Month Extension
$0-$500 Carry-In
$55
$75
$100

$501-$1000

$105
$120
$160

$1001-$1500

$120
$160
$240

$1501- $2500

$190
$230
$350

$2501-$3500

$250 $300 $450
$3501-$5000 $300 $380 $550
$5001-$7500 $500 $585 $900
$7501-$10,000 $650 $700 $1050
$10.000 -$12,500 N/A $830 CALL
$12.501 -$15,000 N/A $950 CALL
$15.001 -$25,000 N/A $1900 CALL

Home Electronics

Consumer Electronic

2Yr Warranty = up to 12 Month

4Yr Warranty = up to 36 Month Extension

$0 - $100

$15

$20

$101 - $250

$20

$30

$251 - $500

$30
$40

$501 - $1000

$40
$70
$1001 - $1500
$60
$100
$1500 - $2000
$80
$125

$2001 - $2500

$95
$160

$2501 - $4000

$150
$200

$4001 - $7,500

$380
$580

HDTV Receiver

HDTV Receiver

Your Cost

2 year

$50

3 year

$75

4 year

$100
5 year
$125

DVD/VCR Electronics

DVD/VCR Electronics

3Yr Warranty = up to 36 Month Extension

$0 - $500

$33

$501 - $1500

$62

$1501 - $3000

$90

 

Remote Controls

Mobile Electronics

3Yr Warranty = up to 36 Month Extension

$0 - $500

$60

$501 - $1000

$120

 

Home Theater Installation

Home Entertainment Package
2Yr Warranty = up to 12 Month Extension
4Yr Warranty = up to 36 Month Extension

$0 - $5,000

$400

$475

$5,001 - $10,000

$950

$1,200

$10,001 - $15,000

$1,300

$1,750

$15,001 - $25,000

$1,900

$2,500

Mobile Electronics

Mobile Electronics

3Yr Warranty = up to 24 Month Extension

$0 - $250

$40

$251 - $500

$50

$501 - $1,000

$70

$1,001 - $1,500

$100

$1,501 - $2,000

$150

$2,001 - $2,500

$200

$2,501 - $3,000

$310

$3,001 - $3,500

$330

DVD/VCR Electronics

Mobile Electronics

3Yr Warranty = up to 24 Month Extension

$0 - $500

$45

$501 - $1,500

$80

$1,501 - $3,000

$120

 

Digital Cameras

Digital Cameras

3Yr Warranty = up to 24 Month Extension

4Yr Warranty = up to 36 Month Extension

$0 - $500

$30

$40

$501 - $1000

$40

$60

$1,001 - $3,000

$80
$140

$3,001 - $6,500

$120
N/A

$6,501 - $10,000

$210
N/A

Digital Video Cameras

Digital Video Cameras

3Yr Warranty = up to 24 Month Extension

4Yr Warranty = up to 36 Month Extension

$0 - $500

$40

$50

$501 - $1000

$50

$70

$1,001 - $3,000

$100
$140

$3,001 - $5,000

$160
$210

 


Q&A
Retail Brochure

Terms and Conditions

What exactly is a service plan?
An extended service plan is generally an extension of your original manufacturer’s warranty. Most manufacturers warranty their products to be free from defects for up to one year from the date of purchase. This warranty virtually guarantees you that if your newly purchased product fails, the manufacturer will protect you from the high costs of replacement parts and labor necessary to repair your product. CPS extended service plans lengthen your products coverage for up to and additional 48 months (up to 5 years total) to insure you get years of performance satisfaction from your newly purchased product.

How is this different than the manufacturer’s warranty?
A manufacturer’s warranty usually offers limited coverage for a limited time, with parts and labor carrying separate lengths of coverage. For example, a common manufacturer warranty of a television might cover a consumer for one full year on parts defects but only 90 days on the high cost of labor involved to change those parts. CPS extended service plans provide comprehensive, long term, even length coverage. This means that should your product fail within your plans coverage time frame, both parts and labor costs are covered.

Where do I buy a CPS Extended Service Plan?
CPS Extended Service Plans can be purchased along with your product directly from Soundscape.

If you purchased a product from another retail store that does not carry CPS extended service plans, you still may purchase an extended warranty by calling us at: (800) 450-4434.

Can I renew my extended service plan?
Yes, service plans are renewable and must be submitted 30 days prior to the original plans expiration. Please contact a CPS representative to discuss your renewal options at (800) 905- 0443.

What should I do if I need service?
CPS offers an easy to use interactive form online which you may use to request that CPS initiate a claim on your product. Your other alternative is to call the toll-free number (800) 905- 0443 and have a qualified representative make this request for you with the information you will provide. CPS believe that the CPS claim initiation request process is the absolute best the industry has to offer. It is designed for simplicity and speed.

Who will perform the service on my product?
CPS company works with over 11,000 authorized service professionals throughout the country. Each technician is extensively trained by the respective manufacturers to provide service on your products. Technicians must complete annual and biannual continued education exams in addition to being well versed in manufacturer supplied update bulletins to insure their level of expertise is as current as the new products which hit the market. We urge our customers to provide feedback regarding their experiences which is later used to insure that the level of service CPS is expected to provide is exactly the level of service you receive.

May I transfer my service plan to another person?
Consumer Priority Service plans are 100% transferable. If you would like transfer ownership of the covered product along with its coverage, CPS requires that the request be supplied in writing. For assistance please contact a CPS Representative at (800) 905- 0443. Please have all of the new owner’s information at hand when requesting a transfer.

Will I have to pay a deductible or any other “hidden costs”?
Generally, the amount of a deductible is almost always proportional to the amount of the premium charged. In order to have a lower deductible, even as low as $0, the plan holder would generally have to agree to a higher premium. For those who want lower premiums, they must agree to a higher deductible. Every CPS service plan carries a $0.00 deductible along with low premiums. This means that with a CPS service plan there are no high upfront costs and we are committed to cover 100% parts and labor costs on any authorized claim.


We accept
CC
over the phone or by E-mail.


ORDERING ONLINE
click here!

ORDERING BY PHONE

If there is no authorized dealer in your area you can order directly from  Soundscape with a 10-day, satisfaction, money-back guarantee.

(707) 578-4434

Monday - Friday 12:00 AM - 5:00 PM (PST)


Last Update: November 1, 2016

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Soundscape Logo
Audio & Video
8499 Old Redwood Dr.#206, Windsor, CA 95492
Phone 707- 578-4434
:marc@soundscapeav.com
E-Mail
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